General Information

  • Bills are due upon receipt
  • Bills must be paid by the 6th of each month no later than 4:30 pm, or paid online by 3 pm. If the 6th falls on a weekend and/or holiday, bills will be due the following business day.
  • The two drop boxes out front and in the vestibule of Town Hall are emptied Monday through Friday promptly at 8 am and 4:30 pm. Any payments put in the boxes after 4:30 pm  are considered late and will be assessed penalties.
  • Going on vacation? Contact us to make arrangements for payment of your utility bill while you are out of town.

Late Fee Policy

  • 5% of the unpaid account balance will be assessed to any account not paid in full by the deadline.


Please see the 2022 Town Rates (PDF) and Permit Fee Schedule (PDF)

Note: On January 1, 2022, we will be entering year three of our 3-year study. These rates are updated as of April, 2022.

Contact Us 

Phone: 302-653-9231 option 4

Fax: 302-653-3492


Having trouble paying your utility bill?

The following providers may be able to help:

  • Smyrna Clayton Ministerium Phone: 302-653-8000

  • Smyrna State Service Center Phone: 302-514-4500

  • Catholic Charities Phone: 302-674-1600

  • DE State Housing Assistance Program Phone: 866-935-0407

  • First State Community Action Agency Phone: 800-372-2240