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The original item was published from 1/9/2025 2:55:00 PM to 2/1/2025 12:00:00 AM.

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Posted on: January 9, 2025

[ARCHIVED] Smyrna Rolls Out Mass Notification Software

 

 New Seal 1


FOR IMMEDIATE RELEASE:

Smyrna Delaware Implements CivicPlus® Mass Notification Software

Service Enables Multi-Channel Distribution of Urgent and Routine Communications

 

Smyrna, Delaware – January 9, 2025 – The Town of Smyrna has partnered with CivicPlus® to implement its mass notification software. By partnering with CivicPlus, The Town of Smyrna will be able to issue urgent notifications, emergency instructions, warnings, and routine communications to subscribed residents via email, text message, and voicemail to keep people safe and informed. In a local emergency, community members subscribed to the CivicPlus system will benefit from immediate, actionable information and instructions sent via their preferred notification channel. 

The CivicPlus Mass Notification software also integrates with the Federal Emergency Management Agency’s (FEMA) Integrated Public Alert Warning System (IPAWS). The IPAWS system leverages national emergency communication channels, such as the Emergency Alert System (EAS), NOAA weather radios, digital road signage, and television broadcasts, to provide area-specific alerts in times of emergency. By integrating its CivicPlus Mass Notification system with IPAWS, The Town of Smyrna will be able to reach as many people as possible during an emergency event, including those who have not opted-in to text, phone, or email communications, as well as travelers and visitors in the area. 

“CivicPlus is built on designing innovative solutions for local governments,” said Cari Tate, CivicPlus Solutions Director. “We continually invest in our products, such as our Mass Notification software, to strengthen and transform how governments serve and communicate with their residents. We are proud to partner with Smyrna Delaware to help them accomplish their public safety goals.”

 To sign up, and download the app please visit the signup page here.


About Smyrna Delaware

We are Smyrna, born on the banks of the pristine Duck Creek and anchored in our 250 year history; nurturing small town life while embracing cutting-edge technology.

We remember the importance of a handshake and honor those we call family; celebrating life and community, appreciating the importance of a good parade.

From Duck Creek to Lake Como, Bombay Hook to Main Street, we are focused on our past, present and future.

The Town of Smyrna is dedicated to providing effective, efficient and fiscally responsible municipal services in a courteous, professional manner which supports its high standard of community life that values its unique historic character as a clean, safe and aesthetically pleasing environment, with strong, diverse economic opportunities.

Delaware's 5th largest and in recent years, fastest growing municipality, Smyrna is located at what is now the demographic center of the state. Strategically located and poised for continued economic and residential growth, the future is promising for Smyrna!

We are Smyrna, Delaware. Always Marching Forward.

 

About CivicPlus

CivicPlus is a technology company focused on building trust in government by fostering consistently positive digital experiences for residents and staff. With over 12,000 global customers, CivicPlus solutions are used daily by over 100,000 administrative staff members and over 340 million people in the U.S. and Canada alone. For more information, visit civicplus.com.

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